Where do we ship?
LC Design Co. Shoppe ships within Canada at this time.
COVID Delays
We continue to experience longer than usual shipping times for all products. We will continuously update you on delays to the best of our ability during this time. We ask for your patience and understanding as information can change daily.
Lead Times
Décor items are stocked in our warehouse and ship out within 2-3 business days, arrival time expected in 5-7 business days. Please understand that delays may occur during sales or holidays.
Items such as lighting, mirrors, and rugs ship directly from the distribution center to you. You’ll be contacted within 48hrs of placing your order with an approximate timeframe. This is based on stock availability, distribution and shipping.
Shipping Costs
Shipping fees are calculated by total order weight.
Standard Delivery
Standard delivery is to your doorstep only. The delivery person or team does not enter your home. If you live in an apartment or condo building, it would be brought into the lobby and no further.
Small and medium sized Items are shipped via Courier (Purolator, UPS, Fedex or Canada Post).
Larger and oversized items typically ship with a freight carrier and/or third party delivery company. Carrier or delivery will depend on location.
Local Delivery
Please allow up to 3 business days for in stock items. LC Design Co. Shoppe is not responsible for any lost or stolen items that may occur from local/curb side delivery.
Order Notes
Please utilize the order note section during checkout to specify unique situations the delivery company may encounter during delivery. No elevator, second floor, etc. Please ensure items being ordered fit through and into their desired destination prior to ordering. Double check doorways and stairwells. If you have any questions about size please don't hesitate to ask. Additionally, if you would like us to add a signature required, please let us know!
Delays
Delays in shipment or delivery can be caused due to holidays, busy seasons, weather or various other reasons. These delays are out of our control and can push the delivery window past the ETA or lead time given at the time of ordering. We ask for your patience during these times as we do our best to ensure all items get to our customers as quickly as possible!
Stock
We do our best to feature in stock items, but we are unable to guarantee stock availability. If you purchase an item that is out of stock we will contact you with an estimated restock date. If the date isn't to your liking we will reimburse you 100% and/or suggest a similar in stock item. Please contact us for stock inventory and specific lead times prior to placing your order if needed.